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Privacy Policy

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

a) Personal Data Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information. For donors in India, we also collect your PAN (Permanent Account Number) to provide you with a tax-exemption certificate as required by law. This information is collected when you:

  • Make a donation.

  • Fill out a contact, volunteer, or partnership form.

  • Communicate with us via email.

b) Non-Personal Data Information that our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.

How We Use Your Information

Having accurate information about you permits us to provide a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

  • Process donations and transactions.

  • Issue and send donation receipts and tax exemption certificates (80G).

  • Respond to your inquiries, questions, and requests.

  • Send you newsletters or information about our programs, events, and initiatives, from which you can opt-out at any time.

  • Improve the functionality and user experience of our Website.

  • Comply with legal and regulatory requirements.

Disclosure of Your Information

We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes. We may share information we have collected about you in certain situations:

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (our payment gateway partner), data analysis, and email delivery.

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Use of Cookies

We may use cookies, and other tracking technologies on the Website to help customize the Site and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website.

Your Rights

You have the right to review the personal information we have stored for you and to request corrections or updates to it. You may also opt-out of receiving future communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: Email: info@shishualamban.org

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